Mobile SMS Authentication (Twilio)

SMS-based authentication delivers high-reliability one-time passcodes (OTP) directly to customer mobile phones via Twilio.

Configuration Summary

Under Stores > Configuration > Webkul > Two Factor Auth:

• Send Otp Via: Mobile
• Auth ID: Twilio Account SID
• Token: Twilio Auth Token
• Message: Your Auth Code is {auth_code}.
• Sender Number: Twilio phone number

Workflow 1: New Customer Registration

1. The customer visits the store registration page and fills in their personal details, email address, password, and mobile number.

2. Upon clicking Create an Account, an SMS OTP is dispatched to the provided phone number.
3. A verification prompt appears on screen asking for the one-time code.

4. The customer inputs the SMS OTP and clicks Confirm.
5. Once validated, the customer account is created and the user is redirected to the dashboard.

Workflow 2: Existing Customer Login

1. The customer enters their registered email and password on the sign-in page and clicks Sign In.

2. The 2FA modal opens immediately, prompting for the SMS code sent to their registered mobile phone.

3. The customer receives the SMS notification containing the auth code on their mobile device.

4. The customer enters the code (supports direct typing or copy-pasting) and submits.
5. The session is verified and the customer is logged in.