FAQ & Support

Frequently Asked Questions and technical support resources for Magento 2 Marketplace Web Push Notification.

Frequently Asked Questions

Q1: Are there any monthly charges or per-message fees?

No. The extension uses your free Google Firebase Cloud Messaging (FCM) account, allowing you to send unlimited push notifications without monthly SaaS charges.

Q2: Does the extension work on mobile devices?

Yes, push notifications are delivered to desktop browsers (Chrome, Firefox) and mobile browsers (Chrome on Android).

Q3: Can marketplace sellers send notifications to their own subscribers?

Yes. Sellers have access to a dedicated Push Notification menu in their seller dashboard where they can create custom templates and dispatch notifications.

Q4: Is an SSL certificate required?

Yes. Modern browser security policies require an SSL certificate (https://) to enable Web Push Notification permission prompts.

Technical Specifications

  • Current Version: 5.0.5
  • Supported Magento Versions: 2.0.x, 2.1.x, 2.2.x, 2.3.x, 2.4.x
  • Prerequisite Module: Webkul Magento 2 Multi Vendor Marketplace