Magento 2 Marketplace RMA System

Empower marketplace sellers and store administrators to streamline return merchandise authorizations with automated approval workflows, fraud & risk scoring, dynamic order cancellations, replacements, and refunds.

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1

Getting Started

Module overview, prerequisites, dependencies, installation options, and global admin configuration.

2

Admin Workflow

Create custom return reasons, monitor marketplace returns, inspect risk scores, and manage tickets.

3

Seller Workflow

Seller RMA portal, interactive buyer messaging, replacement shipments, refunds, and custom rules.

4

Customer Workflow

Storefront RMA request generator, invoiced vs uninvoiced items, replacement and refund flow, and guest access.

5

Help & Support

Step-by-step diagnostic guidance for common RMA issues and answers to frequently asked questions.